Transforming support with intelligent routing
AITicketFlow was founded with a simple mission: make support teams unstoppable with AI-powered ticket routing that matches every ticket to the perfect agent.
Our Story
AITicketFlow was born from frustration. Our founder Sarah spent years in support operations, watching talented teams struggle with manual ticket routing that wasted time and hurt customer satisfaction.
In 2023, we assembled a team of AI specialists and support veterans to build the solution we always wanted. Today, AITicketFlow helps hundreds of companies reduce support response times and boost customer satisfaction scores.
We're just getting started. Our vision is to make every support team efficient, every customer happy, and every agent empowered with AI.
Supporting 500+ companies globally
Our Values
What drives everything we do
Customer First
We obsess over customer success and build products that solve real problems
Innovation
Continuously innovate with AI and machine learning to stay ahead
Collaboration
Great products come from diverse teams working together
Transparency
Open communication and honest conversations drive trust
Company Information
AITicketFlow is a product of YACOSMART LTD, a registered company in England.
YACOSMART LTD
Private Limited Company
16937189
Registered in England
192 Downing Road
Dagenham, England, RM9 6LU
31 December 2025
Status: Active