About GDPR
The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. AITicketFlow is committed to maintaining compliance with GDPR and protecting the privacy and rights of our users.
Data Protection Officer
AITicketFlow has appointed a Data Protection Officer (DPO) to oversee our data protection and privacy policies. If you have any questions or concerns about our data processing practices, you can contact our DPO at dpo@aiticketflow.com
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: When you have explicitly consented to the processing of your data
- Contract: When processing is necessary to fulfill a contract with you
- Legal Obligation: When we are required to process data by law
- Legitimate Interests: When we have a legitimate interest in processing your data
Your Data Rights
Under GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure
You have the right to request deletion of your personal data (also known as "the right to be forgotten").
Right to Restrict Processing
You have the right to request restriction of processing of your personal data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object
You have the right to object to processing of your personal data under certain circumstances.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When data is no longer needed, we will securely delete or anonymize it in accordance with GDPR requirements.
International Data Transfers
If we transfer personal data outside of the European Economic Area, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other mechanisms approved by the European Commission.
Data Breach Notification
In the event of a personal data breach, we will notify affected individuals and the relevant supervisory authority without undue delay, as required by GDPR.
Exercising Your Rights
To exercise any of your rights under GDPR, please send a detailed request to privacy@aiticketflow.com. We will respond to your request within 30 days.
Contact Information
Data Protection Officer
dpo@aiticketflow.comPrivacy Team
privacy@aiticketflow.comGeneral Support
support@aiticketflow.com